Privacy policy

WE TAKE YOUR PRIVACY SERIOUSLY. YOU HAVE RIGHTS IN RELATION TO YOUR PRIVACY AND HOW OTHER PEOPLE USE AND HANDLE YOUR DATA.

Your privacy is important to us, which is why we’ve created this Privacy Statement.

We collect Personal Information from visitors to our website located at  www.gettagift.com.au (‘the Site’).

This statement describes:
• what information we collect about you;
• how we use the information we collect;
• how we share the information we collect;
• how we transfer your information internationally; and
• how you can access and control your information.
 
Definitions

In this Privacy Statement:
any reference to ‘GettaGift’, ‘us’, ‘we’ or ‘our’ means GettaGift ABN 23 442 922 578
GDPR means the General Data Protection Regulation, being Regulation 2016/679 of the European Parliament and of the Council; Personal Information means any information relating to an identified or identifiable natural person and includes Device Information.

How do we collect non-Personal Information?

When you visit our Site, we collect non-Personal Information from you including,
without limitation, which sections of the Site are most frequently visited, how often
and for how long. This data is always used as aggregated, non-Personal Information.
We may analyse this non-Personal Information and release it to third parties in an
aggregated form.

How do we collect Personal Information?

Like many websites, when you visit the Site, we automatically collect certain information through the use of “cookies”, web beacons, device identifiers, pixels and other  technologies including information about your web browser, IP address and time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as ‘Device Information’. We collect Device Information using the following technologies:

• “cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier;
• “log files” track actions occurring on the Site, and collect data including your IP
  address, browser type, Internet service provider, referring/exit pages, and date/time
  stamps;
• “web beacons”, “tags” and “pixels” are electronic files used to record information
  about how you browse the Site.
  

When you input information into the Site, we collect the following information (which
includes Personal Information) from you:

• your email address; (together, the ‘Customer Information’).
   

How do we use Personal Information?
We use the Customer Information that we collect to:
• communicate with you;
• when in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the Device Information that we collect to:
• screen for potential risk and fraud;
• improve and optimise our Site (for example, by generating analytics about how our
customers browse and interact with the Site and to assess the success of our
marketing and advertising campaigns); and
• to recognise you across different services and devices.
You may at any time refuse to provide the Personal Information that we request.
However, this may limit or prohibit our ability to provide our products and services to
you. You may withdraw your consent for us to process your Personal Information at
any time by contacting us in accordance with our ‘Contact us’ section below.
Who do we disclose Personal Information to?
Outside of authorised personnel employed by us, we only share your Personal
Information with third parties that meet the data privacy conditions described in this
Privacy Statement. These third parties help us use your Personal Information, as
described above, and include:
• product tracking and marketing platforms, communications platforms and
contractors who we engage to help process Personal Information and other data;
• government third parties, including government agencies, regulatory bodies and
law enforcement agencies as required, authorised or permitted by law; and
• a third party that acquires or intends to acquire GettaGift or its assets.
 

International transfers of Personal Information
Your Personal Information may be transferred to third parties including to persons
and businesses outside Australia including in the United States of America and other
countries where the privacy laws may not be as protective. These transfers are
made in order to assist us to provide you with the products and services and/or to
improve the products and services we offer you. When we transfer information to
countries other than your own, we take reasonable steps to ensure that the
recipients of such information do not breach the Australian Privacy Principles
contained in the Privacy Act 1988 and in relation to that information by entering into
contractual arrangements with such third parties.
 
Voluntary disclosure of Personal Information
We may make available on our Site, or link to, certain opportunities for our
customers and other users to share information online (e.g. on message boards).
Please be aware that whenever you voluntarily disclose Personal Information online,
that information becomes public and can be collected and used by others. We have
no control over, and take no responsibility for, the use, storage or dissemination of
such publicly-disclosed Personal Information. By posting Personal Information online
in public forums, you may receive unsolicited messages from third parties.
 
Changing or deleting your Personal Information
You may access, review, update, rectify or delete your Personal Information by
contacting us. We will respond to all requests within 30 days. Please note that
deleting your Personal Information may limit our ability to provide the service to you.
We may limit or reject your request in certain cases, including without limitation
where the burden or expense of providing access would be disproportionate to the
risks to your privacy in the case question, where the rights of other persons would be
violated or as required by law. If you need further assistance regarding your access
and control of your Personal Information, please contact us.
 
Security
We follow generally accepted industry standards to protect the Personal Information
submitted to us, both during transmission and once we receive it (including
encryption and password protection). We are aware of our security policies, and your
information is only available to those who need it to perform their jobs. However, no
method of transmission over the Internet using industry standard technology is 100%
secure. Therefore, we cannot guarantee the absolute security of your information.
 

Data Retention
We will maintain your Customer Information, and other personal information you
have provided, for our records because we need this information to operate the
accounts you have with us, to deliver our products and services to you and for the
other purposes set out in the ‘How do we collect Personal Information?’ section. We
will retain this information unless and until you ask us to delete this information.
 
Minors
We do not knowingly advertise or collect Personal Information from any individual
under the age of 16. If we later find out that we have collected Personal Information
from an individual under the age of 16, we suspend and remove this Personal
Information immediately.
 
Changes to Privacy Statement
We reserve the right to modify this Privacy Statement at any time in order to reflect,
for example, changes to our practices or for other operational, legal or regulatory
reasons. If we make material changes to this Privacy Statement you will be notified
via email (if we have your contact information) or otherwise in some manner through
our services that we deem reasonably likely to reach you. Any modifications to this
Privacy Statement will be effective upon our publication of the new terms and/or
upon implementation of the new changes to our services (or as otherwise indicated
at the time of publication). In all cases, your continued use of our services or Site
after the publication of any modified Privacy Statement indicates your acceptance of
the terms of the modified Privacy Statement.
 
GDPR
If you are a resident of the European Union for the purposes of the GDPR, then in
addition to what is set out above, the following applies to you.
GettaGift is a data controller and processor for the purposes of the GDPR and by
your consenting to this Privacy Statement GettaGift is able to process your Personal
Information in accordance with this Privacy Statement. In providing our products and
services to you, we may make use of a number of automated processes using your
Personal Information and your activity on our Site as tracked by us, in order to
provide optimised services to you.
In addition to your rights set out above, you may:
• update or rectify any of the Personal Information we hold about you, in the manner
described in the ‘Changing or Deleting your Personal Information’ section above;
• withdraw your consent to our use of our Personal Information as described in this Privacy Statement. This can be done by contacting us directly, using the details set
out in the ‘Contact us’ section;
• request that we provide you with a copy of the Personal Information we hold about
you in a portable and machine readable form or share your Personal Information with
a nominated third party. This can be done by contacting us directly, using the details
set out in the ‘Contact us’ section.

If you are unhappy with our data practices, you also have a right to lodge a complaint
with your local supervisory authority.
 
Contact us
Please get in touch if you have any queries about the use of your private information
– email us at hello@gettagift.com.au or write to us at 434 Reynolds Road, Research
VIC 3095

Updated 131 July 2025