Shipping & Delivery
Gifting should be easy. Here’s everything you need to know about where we deliver, how long it takes, what it costs and what to do if something goes sideways.
We deliver across Australia (all states + Tassie and NT)
Your gift is packed in our custom GettaGift box, then placed in a protective satchel to keep everything safe and tidy through transit. We pack snug; no rattly chaos, no sad squished vibes.
Every GettaGift box includes FREE Standard Shipping to deliverable postcodes. Want it there faster? Choose Express at checkout for a flat $10
Delivery times typically take 2-4 days, depending on your location and demand with our courier partners.
We don’t process or ship on Saturdays, Sundays or national public holidays.
We’ll always do our best to get your gift where it needs to go, when it needs to get there. If something goes sideways, reach out - real humans here, ready to help.
Below are typical business day windows once your order leaves our HQ warehouse in Melbourne. Weather, peak periods (such as Christmas) and carrier delays can extend these times.
Melbourne and surrounds: Standard 1 day, Express 1 day (priority)
Geelong: Standard 1–2 days, Express 1–2 days
Bendigo: Standard 1–2 days, Express 1–2 days
Canberra; Standard 1–2 days, Express 1–2 days
Sydney: Standrad 1–2 days, Express Often overnight‑2 days
Albury: Standard 1–2 days, Express 1–2 days
Central Coast: Standard 2–3 days, Express 1–2 days
Newcastle: Standard 2–3 days, Express 1–2 days
Wollongong: Standard 2–3 days, Express 1–2 days
Brisbane: Standard 2–3 days, Express 1–2 days
Coffs Harbour: Standard 2–3 days, Express 1–2 days
Northern Rivers: Standard 2–3 days, Express 1–2 days
Adelaide: Standard 2–3 days, Express 1–2 days
Port Macquarie: Standard 2–3 days, Express 1–2 days
Riverina: Standard 2–3 days, Express 1–2 days
Sunshine Coast: Standard 3–4 days, Express 2–3 days
Gold Coast: Standard 3–4 days, Express 2–3 days
Mackay: Standard 3–4 days, Express 2–3 days
Maryborough: Standard 3–4 days, Express 2–3 days
Wide Bay: Standard 3–4 days, Express 2–3 days
Capricorn Coast: Standard 3–4 days, Express 2–3 days
Hobart: Standard 3–4 days, express 2–3 days
Launceston: Standard 3–4 days, Express 2–3 days
Devonport: Standard 3–4 days, Express 2–3 days
Toowoomba: Standard 3–4 days, Express 2–3 days
Townsville: Standard 5–6 days, Express 3–4 days
Cairns: Standard 6–7 days, Express 4–5 days
Perth and surrounds: Standard 6–7 days, express 4–5 days
Most deliveries arrive Monday–Friday. Some carriers may attempt a Saturday delivery in select metro areas, but it’s not guaranteed - plan gifting dates accordingly.
Maybe. We're constantly working on solutions to be able to delivery every where. Get in touch via contact us or email hello@gettagift.com.au and we'll look into options for you straight away.
Standard shipping is included with every GettaGift box to deliverable postcodes typically takes 2-7 days, depending on your location and demand with our courier partners. Express is optional. Select Express at checkout for $10 per box.
No signature required! We provide an authority to leave on all our deliveries. If you’re not home, our drivers will leave your GettaGift box in a safe spot, that’s out of sight. If no safe spot is found, they’ll take the gift back to our HQ or the local post office, and you'll receive a card with further instructions.
Yes, we do! Our drivers will deliver to the ward or the closest receptionist, depending on the hospital’s rules and protocols. Make sure to include the ward and bed number for the best chance of a successful delivery.
If incorrect delivery details are provided, we can arrange for a re-delivery, but please note that a re-delivery fee may apply. Always double-check your address and details to ensure smooth delivery. Pleaseget in touch with us if this has happened to your order.
Yes! We specialise in corporate gifting and bespoke gifts for weddings, events and special occasions. If you’d like to arrange a bulk delivery, find out more on our Corporate Gifting page or simply get in touch with our team through the Contact Us form and we’ll work with you to create the perfect gifts for your needs.
Need more? Head to our full FAQS or email hello@gettagift.com.au.